Frequently asked questions
What is Vodafone 4G Home Wireless Broadband plan?
This service is an alternative wireless solution if you don't have a nbn™ service available in your area. You can get our 4G Home Wireless Broadband Plans in selected areas in Australia at approved addresses only.
What speed would I be getting with Vodafone 4G Home Wireless Broadband plans?
You will be able to use the network at 4G speed. Once all data allocated has been used, you can still use the data at 1.5Mbps with no extra charges. At 1.5Mbps you can stream music and standard definition video, make a video call, browse the internet and catch up on social media, however content may be slower to load and is not suitable for high definition video or high speed applications.
How do I get a Huawei WiFi Cube 2 4G?
To use this Plan you must purchase Huawei WiFi Cube 2 4G (‘Modem’) from Vodafone under a Mobile Payment Plan (‘MPP’) of 36 months duration. If you cancel this Plan, your MPP will also automatically cancel and 100% of remaining MPP instalments will be applied to your next bill.The total cost of the Modem is $216. Your Plan is not for use with any other phone, tablet, modem, or device.
Can I cancel my plan at any time?
There are no Early Exit Fees on this Plan. However, if you choose to cancel, 100% of any remaining device instalments on a Mobile Payment Plan will be applied to your next bill.
Can I save if I have multiple plans under one account?
Yes, when you already have a mobile phone plan with us, you'll receive a reduced price on a new 4G Home Wireless Broadband Plan. However, 4G Home Wireless Broadband Plans (from May 5 2021) aren’t eligible for a Bundle & Save discount. If you’re currently receiving a Bundle & Save discount on a 4G Home Wireless Broadband plan, you’ll continue to receive the Bundle & Save discount on your plan until you change or cancel your plan.
What if 4G Home Wireless Broadband isn't available in my area?
Check if Vodafone nbn™ is available at your address. We also have great value Mobile Broadband Plans available for modems and tablets.
Can I bundle 4G Home Wireless Broadband plans with other eligible plans and save?
No. 4G Home Wireless Broadband Plans (from May 5 2021) aren’t eligible for a Bundle & Save discount. If you’re currently receiving a Bundle & Save discount on a 4G Home Wireless Broadband plan, you’ll continue to receive the Bundle & Save discount on your plan until you change or cancel your plan.
What happens if I move house?
4G Home Wireless Broadband plans are only for use at your approved home address and may no longer work if you move house. Give us a call if you move house, so we can discuss your options.